Biggest Difference between IITTI and predecessors
The biggest breakthrough of this World Civility Index is that it is not just a measurement of accuracy,
like math (in our case, business etiquette, professional dress code, for example),
but also a measurement of awareness; that is, how much exposure to experiences such as empathy, patience, resilience.
IITTI recognized early on that hard skills such as math and science are an education of the brain,
while soft skills such as empathy and resilience are an education of the heart!
That's why we measure awareness, not just accuracy.